Thank you for choosing Email Reachout for your email marketing service needs. We strive to provide exceptional service and ensure your satisfaction with every interaction. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy below:
Refund Eligibility:
– Refunds may be requested within 5 days of purchase, depending on the service package purchased. Please refer to your specific service agreement for eligibility details.
– Refunds are only applicable to unused portions of services. Any service already provided will not be eligible for a refund.
Refund Process:
– To request a refund, please contact our customer support team at [email protected]
– Your request will be reviewed by our team, and we may ask for additional information to process your refund.
– Once your request is approved, refunds will be processed within 30 business days.
Non-Refundable Services:
– Certain services, such as custom design work and consultation fees, may not be eligible for refunds due to the nature of the work involved. Please refer to your service agreement for details.
Chargebacks:
– Initiating a chargeback without first contacting us to resolve any issues may result in the suspension or termination of services.
Refund Exceptions:
– We reserve the right to refuse refunds in cases where services have been substantially rendered or if the request for a refund is deemed unreasonable.
Contact Us:
– If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at [email protected]
Email Reachout reserves the right to update or modify this refund policy at any time without prior notice. By using our services, you agree to abide by the terms and conditions outlined in this policy.
